risk management

 Risk Management & Safety in Terrain Park Design and Operation

At Windrow, safety is more than a checkbox—it’s the foundation of every decision we make when it comes to terrain park design, layout, and operations. Risk management isn’t just about liability; it’s about creating an environment where riders of all abilities can progress confidently and safely.

From the initial planning phase, our design philosophy revolves around visibility, flow, and clear rider expectations. Sightlines between features, speed control zones, and logical progression paths are baked into every layout. We prioritize natural movement through the park, minimizing risk by reducing the need for sudden corrections or unclear lines.

Daily best practices are equally critical. That means consistent inspections, proper signage, and clear communication with the public and within the ops crew. Our standard operating procedures include pre-opening checks, documentation of maintenance or feature changes, and real-time response to evolving snow conditions. We emphasize crew training not only in feature upkeep but in identifying and mitigating potential hazards before they become issues.

A well-run park is one where guests feel secure, staff are proactive, and risk is managed through thoughtful design and disciplined execution. Safety isn't a compromise—it’s what allows creativity, progression, and community to thrive on snow

 At Windrow, we align our risk management approach with the National Ski Areas Association (NSAA) best practices to ensure our terrain parks meet the highest industry standards. Our consulting and operational strategies incorporate NSAA’s “Smart Style” and “Park Smart” principles, focusing on education, signage, consistent park flow, and well-maintained features.

We help resorts implement these guidelines through structured training, detailed documentation, and operational systems that promote accountability and rider awareness. By staying current with NSAA recommendations and adapting them to each mountain’s unique environment, we ensure that safety, stewardship, and guest experience go hand-in-hand.